CSIRO TOTAL WELLBEING DIET

Losing weight and keeping it off over a long period of time can be challenging. That’s why we’ve partnered with Digital Wellness to give eligible HCF members access to the evidence-based CSIRO Total Wellbeing Diet. Join over 500,000 Aussies who have lost weight, kept it off and improved their health and wellbeing.

There are 3 ways HCF members can save with:

• a 20% discount on the CSIRO Total Wellbeing Diet 12 Week Program with eligible extras cover^*
• a 20% discount on the CSIRO Total Wellbeing Diet 12 Week Program through HCF Thank You^{^}
• free access to the CSIRO Total Wellbeing Diet 16 Week Program, if you have hospital cover and meet clinical and other eligibility criteria⁺.

Created by Australia’s national science agency, the CSIRO Total Wellbeing Diet combines a higher protein, low-GI eating plan with proven weight loss tools to help improve habits and create lifelong positive behaviours.

Losing just 5% of your body weight can significantly reduce your risk of developing type 2 diabetes, heart disease, stroke and some cancers^#.

Why is this program right for me?

You’ll learn the fundamentals of sustainable weight loss, with easy-to-follow recipes, exercise plans and online tools.

What's included?

• Improve your health and wellbeing with a scientifically formulated weight loss program
• Save time and money with easy and delicious recipes
• Boost your physical health with at-home exercise plans
• Stay motivated with online tracking tools and a supportive community

What's the offer?

You can get a 20% discount on this program with eligible extras cover^*. You may also claim benefits under your extras cover, up to your annual limit.

When you join the CSIRO Total Wellbeing Diet 12 Week Program, you’ll also be signing up to the CSIRO Total Wellbeing Diet Loyalty Plan which incurs a monthly recurring fee of $19.95. Learn more about the CSIRO Total Wellbeing Diet Loyalty Plan.

Eligibility

This offer is available to HCF members with extras cover that includes health management programs. Excludes Overseas Visitors Health Cover. Check your cover to see if you're eligible.

Join now

Not a member?

Why is this program right for me?

You’ll get additional support with individual coaching and 4 extra weeks to help you maximise your weight loss.

What's included?

The core 12 Week Program inclusions PLUS

• Maximise results with an extra 4 weeks
• Get individual and personalised support with 2 Total Wellbeing Health Coaching sessions
   

What's the offer?

We’ll cover the total cost of the program if you meet the eligibility criteria.




 

Eligibility

This offer is available to HCF members with hospital cover who also:

• are aged 18 or over
• have a Body Mass Index of 28 or above
• have multiple lifestyle risk factors like smoking, physical inactivity and poor nutrition.

Excludes Ambulance Only, Accident Only and Overseas Visitors Health Cover.

Join now

Not a member?

How do I join the CSIRO Total Wellbeing Diet?

We’ve made it easy for HCF members to join the CSIRO Total Wellbeing Diet. You can get a 20% discount on the cost of the 12 Week Program ($159 instead of $199) with eligible extras cover^* or through the HCF Thank You loyalty program^{^}.

If you have hospital cover, are aged 18 and over, have a Body Mass Index of 28 or above, and have multiple lifestyle risk factors, you may be eligible to join the CSIRO Total Wellbeing Diet 16 Week Program for free⁺. Refer to the program information above and join the program that’s suitable for you.

What’s the difference between the two programs?

The CSIRO Total Wellbeing Diet 12 Week Program is where you’ll learn the fundamentals of sustainable weight loss, with easy-to-follow recipes, exercise plans and online tools. The HCF hospital offer is a 16 week program that combines the core features of the 12 Week Program with personalised health coaching sessions, and provides you an additional 4 weeks' access for extra support.

If I don’t have Health Management Programs on my extras cover, can I still get a discount on the CSIRO Total Wellbeing Diet?

Yes, HCF members have access to a 20% discount on the CSIRO Total Wellbeing Diet 12 Week Program through our HCF Thank You loyalty program^{^}. Log in to online member services to see the offer.

Are there any eligibility criteria to meet to receive the discount on the CSIRO Total Wellbeing Diet 12 Week Program?

There are no eligibility criteria to meet before claiming the 20% discount offer on the CSIRO Total Wellbeing Diet 12 Week Program through HCF Thank You, provided you have been a member for at least a week and your premiums are up to date. To claim with extras, you’ll need cover that includes Health Management Program benefits with available limits and you must have purchased the program on or after 1 July 2023.

How do I claim benefits for the CSIRO Total Wellbeing Diet 12 Week Program?

Once you register for the CSIRO Total Wellbeing Diet 12 Week Program and submit payment, you’ll be issued a receipt. If you're covered for Health Management Programs under your extras cover, you can make a claim for benefits, up to your annual limit, by submitting this receipt in online member services, through the My Membership app or via a claim form. Learn more about how to claim.  

Do I have to complete the CSIRO Total Wellbeing Diet 12 Week Program to claim a benefit?

You don’t need to complete the CSIRO Total Wellbeing Diet 12 Week Program to claim a benefit. You’ll be able to claim the benefit after you make payment and receive a receipt.

How do I access the CSIRO Total Wellbeing Diet 16 Week Program for free?

To access the CSIRO Total Wellbeing Diet 16 Week Program for free, you must be aged 18 and over with hospital cover, and have a Body Mass Index of 28 or above with multiple lifestyle factors (e.g. smoking, physical inactivity and poor nutrition). Once you register your details, you’ll get 7 days of free access while we check your eligibility.

I completed the CSIRO Total Wellbeing Diet recently. Can I do it again with HCF?

Yes, you can complete the CSIRO Total Wellbeing Diet 12 Week Program as many times as you like with our 20% discount offers. If you’ve previously claimed under your extras cover and you’d like to do this again, you’ll need to make sure you haven’t exceeded your Health Management Program annual limit. Check your annual limit.

For the hospital cover offer for CSIRO Total Wellbeing Diet 16 Week Program, you can only access the program for free once every 2 years.

What happens at the end of the CSIRO Total Wellbeing Diet 12 Week Program?

When you join the CSIRO Total Wellbeing Diet 12 Week Program, you’ll also be signing up to roll on to the CSIRO Total Wellbeing Diet Loyalty Plan, which starts as soon as you’ve completed the 12 Week Program. The Loyalty Plan is a month-to-month membership with a monthly recurring fee of $19.95 that gives you continued access to the CSIRO Total Wellbeing Diet meal plans, exercise plans and online tracking tools. Please note that the Loyalty Plan is not eligible for the 20% discount offer through eligible extras or HCF Thank You, and is not covered under your extras cover. If you don’t wish to be rolled over onto the Loyalty Plan, you must cancel your CSIRO Total Wellbeing Diet membership prior to the end of your 12 week program, which can be found in your CSIRO Total Wellbeing Diet account. Find out more about how to cancel your CSIRO Total Wellbeing Diet membership.

What happens at the end of the CSIRO Total Wellbeing Diet 16 Week Program?

If you’ve joined the CSIRO Total Wellbeing Diet 16 Week Program with your hospital cover, your membership won’t automatically renew and will conclude at the end of the 16 weeks.

What is the CSIRO Total Wellbeing Diet Loyalty Plan?

When you join the CSIRO Total Wellbeing Diet 12 Week Program, you’ll also be signing up to roll on to the CSIRO Total Wellbeing Diet Loyalty Plan, which starts as soon as you’ve completed the 12 Week Program. The Loyalty Plan is a month-to-month membership with a monthly recurring fee of $19.95 that gives you continued access to the CSIRO Total Wellbeing Diet meal plans, exercise plans and online tracking tools. Please note that the Loyalty Plan is not eligible for the 20% discount offer through eligible extras or HCF Thank You, and is not covered under your extras cover.

I don’t want to roll over to the CSIRO Total Wellbeing Diet Loyalty Plan. How do I cancel my membership?

If you don’t want to roll over to the CSIRO Total Wellbeing Diet Loyalty Plan, you must cancel your membership prior to the end of the 12 week program, which can be found in your CSIRO Total Wellbeing Diet account. Find out how to cancel your CSIRO Total Wellbeing Diet membership.

^* Must have extras cover to receive the 20% discount through eligible extras offer and must have purchased the program on or after 1 July 2023. Depending on the level of your extras cover, HCF may reimburse the cost of the CSIRO Total Wellbeing Diet 12 Week Program up to your available Health Management Program limits. Some out-of-pocket costs may apply. Excludes Overseas Visitors Health Cover. After the 12 week program duration, HCF members will automatically roll over to the CSIRO Total Wellbeing Diet Loyalty Plan which incurs a monthly recurring fee of $19.95 and is not eligible for the 20% discount offer through eligible extras and is not covered under your extras cover.

^{^} You can access HCF Thank You offers after you’ve been a member for a week, and if your premiums are up to date. Excludes Ambulance Only and Overseas Visitors Health Cover. The CSIRO Total Wellbeing Diet Loyalty Plan is not eligible for the 20% discount offer through HCF Thank You.

⁺ Must have hospital cover, be aged 18 and over, have multiple lifestyle risk factors (eg. smoking, physical inactivity and poor nutrition) and a Body Mass Index of 28 or above. Excludes Ambulance Only, Accident Only and Overseas Visitors Health Cover.

^# Sourced from CSIRO weight loss results.

^** For those who continue to use the program at least 1 year. Sourced from CSIRO, Summary of Findings: Long term weight loss.

HOW IS MY PRIVACY AND HEALTH DATA PROTECTED?

The personal information that you provide to HCF and Digital Wellness (the facilitator of the CSIRO Total Wellbeing Diet Program) is used and disclosed only for the purpose of confirming your eligibility and delivering and evaluating the Program. If you do not provide this information, Digital Wellness may not be able to provide you with the services which form the Program.

As part of the enrolment process, HCF will disclose to Digital Wellness the validity of your membership with us.

Digital Wellness will not disclose your personal information to HCF other than your full name, date of birth and membership number in order to allow HCF to check your cover eligibility and evaluate the service.

Read the HCF Privacy Policy and the Total Wellbeing Diet Privacy Policy for more information.